Terms of service

This is a draft for review. It is published so you can see how we intend to operate, and it will be finalised before any paid plans launch. Sections marked as placeholders are still being prepared.

1. Who we are and what these terms cover

These terms govern your use of TutorLumi, the tutoring service available at tutorlumi.ai and through our app. [Placeholder: company identity, registered address and contact details.]

2. Accounts

Parent accounts are created by an adult, who is responsible for the family's use of the service.
Child accounts are created and managed by the parent. Children sign in with a username and PIN and cannot create accounts themselves.
During the beta, accounts are approved individually and access may be limited. [Placeholder: beta terms, including feedback expectations and the right to end the beta.]

3. Acceptable use

[Placeholder: acceptable use rules, including no attempts to misuse the tutor, no sharing of accounts and no interference with the service.]

4. Subscriptions, billing and cancellation

The service is free during the beta. When paid plans launch: [Placeholder: billing terms, renewal, price change notice, cancellation, and the 14 day cooling-off right under the Consumer Contracts Regulations, including how it applies to digital services.]

5. The nature of the service

TutorLumi is an AI tutoring aid. It supports learning and practice; it is not a school, an exam board or a substitute for professional educational advice. Mock exam papers are original practice material in the style of exam boards and are not official papers. [Placeholder: full disclaimer wording.]

6. Intellectual property

[Placeholder: ownership of the service, licence to use it, and rights in uploaded content.]

7. Liability

[Placeholder: liability wording, including what is not excluded.]

8. Governing law

These terms are governed by the law of England and Wales. [Placeholder: jurisdiction and dispute resolution.]